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How to book a hotel room?
You can reserve a room in our hotel in several ways:
Filling in the booking form on the website www.zarechie63.ru
Having called by phone to the duty administrator +7 (846) 307-31-80 or +7 (846) 307-36-76
By sending us an email to: hotel@knpz.rosneft.ru
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What time can I check into the hotel?
Check-in from 13:00. Check out until 12:00 in Samara time.
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Can I check-in before 13:00 if I arrive in Samara in the morning or at night?
Possible, but if there are available rooms. Early check-in fee is charged in the following order:
When placing from 0 hours 00 minutes to the established check-out time, the fee for accommodation is charged for half the day.
If you already know that you will arrive before 13.00, it is best to notify the administrator on call in advance +7 (846) 307-31-80 or +7 (846) 307-36-76, or mail: hotel@knpz.rosneft.ru or booking in the site.
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Can I leave my luggage in the hotel in case of inability to check in before 13:00?
Yes, you can use the storage room for free. You need to contact the administrator on duty.
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What time does the hotel leave?
Departure is carried out at the checkout time - 12 noon local time.
The payment for accommodation in the hotel will be charged in accordance with the estimated hour.
In case of delay in departure, the fee for accommodation is charged in the following order:
Up to 12 hours after check-out - half day fee;
From 12 to 24 hours - payment for a full day
For stays of not more than 24 hours, the fee is charged per day, regardless of the estimated hour.
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What types of electronic cards can I pay?
You can pay both for cash and credit card. In the hotel Joint-Stock Company «KNPZ» plastic cards VISA, VISA Electron, MasterCard, MasterCard Electronic, Maestro, UNION card are accepted for payment.
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Is there a safe in the room?
There is no safe in the room. The guest can leave valuables in the individual safe deposit box, which is located at the reception desk. The service is free of charge.
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Is there a parking lot for guests?
There is free parking on the territory of the hotel Joint-Stock Company «KNPZ».
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Can I stay at the hotel with pets?
Unfortunately no. The rules of the hotel Joint-Stock Company «KNPZ» prohibit residence with pets.
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What documents are needed for settlement?
Provision to the consumer of places (rooms) in the hotel is carried out on the basis of the consumer's presentation of a document certifying his identity, issued in accordance with the established procedure, including:
Passport of a citizen of the Russian Federation certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation;
A passport of a citizen of the USSR certifying the identity of a citizen of the Russian Federation, until he is replaced by a passport of a citizen of the Russian Federation within the prescribed period;
Birth certificate - for a person under 14 years of age;
Passport, identity card of a citizen of the Russian Federation outside the Russian Federation - for a person who permanently resides outside the Russian Federation;
Passport of a foreign citizen or other document established by federal law or recognized in accordance with an international treaty of the Russian Federation as a document certifying the identity of a foreign citizen;
A document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as a document certifying the identity of a stateless person;
Permits for temporary residence of stateless persons;
A residence permit for a stateless person.
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Do you register foreign citizens?
Yes. We register for the period of stay in the hotel "The Lights of the Zarechie".
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Is there WiFi in the hotel?
Of course have. Hotel "The Lights of the Zarechie" is a zone of free Wi-Fi.
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Is there a kettle or iron in the room?
There are no teapots and irons in the rooms. Please, contact the reception and accommodation service, our specialists will help to solve any issue.
